At PSM we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.
Claims arising from shortages or damages must be made within seven days of receipt of garments.
Garments manufactured and customised to customer specifications cannot be exchanged or altered after production, genuine faulty garments will be replaced.
The garment block colours shown within our brochure are not an exact colour representation of the fabric material and are for guidance only. PSM cannot guarantee exact colour matches from one order to another as variations occur in manufacturers dye batches.
Orders can only be accepted and put into production after all details are confirmed in writing. Customers must ensure that the details forwarded for size, colours, fabric, style and printing or embroidery are accurate. Garments manufactured and customised to customer specifications cannot be exchanged or altered after production. All orders including repeat orders, must be confirmed in full.
PSM take the greatest care to source the highest quality fabrics and materials for garments shown in this catalogue, however, where colours are mixed and garments printed and numbered, incorrect washing can cause damage. To maintain garments in their best condition please adhere strictly to the washing instructions which come with each garment.